Privacy Policy
Effective Date: [March 17, 2025]
WestNY Health – Pain Management & Rejuvenation Clinic USA (“we,” “our,” or “the Clinic”) is committed to protecting the privacy and security of your personal health information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website or using our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email, and insurance details submitted via forms.
Protected Health Information (PHI): Medical history, appointment details, and treatment information, protected under HIPAA.
Technical Data: IP address, browser type, operating system, and browsing behavior on our website (collected via cookies and analytics tools).
2. How We Use Your Information
Your information may be used to:
Schedule and manage appointments
Deliver personalized treatment and care
Process payments and insurance claims
Improve website functionality and user experience
Send appointment reminders, newsletters, or updates (with consent)
Fulfill legal and regulatory requirements
3. Data Protection & Security
We implement a combination of administrative, technical, and physical safeguards to protect your data. These include:
Secure, encrypted electronic health records (EHR)
SSL encryption on our website
Role-based access controls for staff
Routine cybersecurity audits and training
4. Sharing of Information
We do not sell or rent your personal information. Your information may be shared only:
With authorized healthcare providers involved in your care
With insurance companies for billing and coverage verification
As required by law (e.g., court order or public health reporting)
With your written consent for referrals or external services
5. Patient Rights
As a patient, you have the right to:
Access and request a copy of your health records
Request corrections to your records
Receive a list of disclosures
Revoke consent for non-essential uses
File a complaint if you believe your rights have been violated
6. Cookies & Analytics
We use cookies to enhance website performance and monitor user engagement. You may choose to disable cookies through your browser settings. Analytics data is anonymous and used strictly for site improvement.
7. Third-Party Links
Our website may include links to third-party sites (e.g., insurance portals, partner organizations). We are not responsible for the content or privacy practices of those sites. Please review their privacy policies individually.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in regulations or technology. The “Effective Date” will be revised accordingly.
9. Contact Us
If you have questions about this policy or your privacy rights, contact:
WestNY Health – Pain Management & Rejuvenation Clinic USA
Email: WestNyHealth@gmail.com
Phone: (201) 714-4683
Website: www.westny.health